Privacy Policy
Last updated: 16 January 2026
1. About This Policy
Fix Price Taxi To Airport ("we", "us", or "our") operates the website fixpricetaxitoairport.com.au. This Privacy Policy explains how we collect, use, and protect your personal information when you use our airport transfer booking service.
We are committed to protecting your privacy and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information We Collect
When you make a booking, we collect:
- Contact details: Your name, email address, and phone number
- Booking details: Pickup/drop-off location, date, time, number of passengers
- Flight information: Flight number (if provided) for flight monitoring
- Special requests: Any additional requirements you specify
We do not collect payment card details through this website. All payments are made directly to the driver by cash or card at the time of service.
3. How We Use Your Information
We use your personal information to:
- Process and confirm your booking
- Dispatch a driver to your pickup location
- Contact you about your booking (confirmation, changes, or delays)
- Monitor your flight arrival time to adjust pickup if needed
- Respond to enquiries or complaints
- Comply with legal obligations
4. How We Store Your Information
Booking information submitted through this website is transmitted to our booking management system via secure encrypted connection. We do not store your personal information in a database on this website.
Your booking details are retained only for as long as necessary to provide the service and meet our legal obligations, after which they are securely deleted.
5. Sharing Your Information
We may share your information with:
- Drivers: To fulfil your booking (name, phone, pickup details)
- Flight tracking services: Your flight number to monitor arrivals
- Legal authorities: If required by law or to protect safety
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Cookies and Analytics
This website may use cookies and similar technologies to improve your browsing experience. These may include:
- Essential cookies: Required for the website to function
- Analytics cookies: To understand how visitors use our site
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
7. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Complain to the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, contact us using the details below.
8. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes using encrypted connections (HTTPS) for all data transmission and secure webhook delivery with authentication.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us: