Booking a fixed-price taxi to or from Melbourne Airport takes about 30 seconds online. This guide shows exactly what you need, where to meet your driver, and how payments and flight delays are handled.
Quick steps
- Choose your airport and suburb
- See your fixed-price fare instantly
- Enter flight and contact details
- Confirm and receive SMS and email confirmation
You can book fares directly from the Melbourne Airport hub or Avalon Airport hub.
Online booking (fastest)
Step 1: Select your route
Choose:
- Airport: Melbourne (Tullamarine) or Avalon
- Direction: airport pickup or airport dropoff
- Suburb or address
Step 2: Confirm the fixed-price fare
You will see:
- Total price (one all inclusive number)
- Distance and estimated travel time
The price does not change with traffic or time of day.
Step 3: Enter trip details
For airport pickups:
- Arrival date and time
- Flight number
- Terminal (T1, T2, T3, or T4)
For airport dropoffs:
- Departure date and time
- Pickup address
- Recommended pickup time (2 to 3 hours before domestic, 3 to 4 hours before international)
Both directions:
- Passenger count
- Luggage count
- Special requests (child seat, wheelchair access)
Step 4: Add contact details
- Full name
- Mobile number
- Email address
Step 5: Choose payment
- Pay online by card
- Pay the driver by cash or card
You receive instant confirmation by email and SMS.
Phone booking
Phone booking works for complex trips or special requests. You will provide the same information as online booking, but it takes a few minutes longer and some services charge a small booking fee.
Walk up taxi rank (no booking)
Every terminal has a taxi rank. You can queue and take the next available taxi.
Important: The taxi rank uses metered pricing, not fixed-price fares. The final cost depends on traffic and tolls.
If you want a guaranteed price, book in advance.
Where to meet your driver (pre booked pickups)
Pre booked taxis use designated pickup zones outside each terminal. Follow the signs for pre booked taxis, not the taxi rank.
- Terminal 1 (Qantas): Exit arrivals and follow the pre booked taxi signs
- Terminal 2 (International): Look for pre booked bays near the main pickup area
- Terminal 3 (Virgin): Pre booked pickup zone outside arrivals
- Terminal 4 (Jetstar and Rex): Designated bay directly outside arrivals
Your driver will usually text you when they arrive with exact instructions.
Flight delays and changes
Fixed-price fare pickups include flight tracking. If your flight is delayed, your driver adjusts automatically. There is no extra charge for reasonable delays.
If your flight is delayed by several hours, you may be contacted to confirm you still need the pickup.
Payment options
- Online payment: Card charged at booking or completion, no cash needed
- Pay driver: Cash or card on arrival
- Business accounts: Invoicing available on request
Cancellation policy (typical)
Most fixed-price fare services offer:
- Free cancellation up to 24 hours before pickup
- Small fee for late cancellations
- No show fees if you do not arrive and do not cancel
Check your confirmation email for the exact terms.
FAQ
How early should I book?
24 to 48 hours before your flight is ideal, but same day bookings are usually fine.
Do I need a flight number?
Yes for pickups. It allows flight tracking and accurate pickup timing.
Can I book a return trip?
Yes. Book each direction separately or contact support to arrange both.
Do you provide child seats or wheelchair accessible vehicles?
Yes, by request during booking. Availability is limited, so book early.
Ready to book
Check your fare and book in minutes:
For pricing details, see the taxi cost guide.